India, Oct. 14 -- With hybrid working models now the default operating model for over 80% of global enterprises, the issue of how to manage records, whether physical or digital, comes to the fore within regulatory compliance and operational strategy. The challenge goes beyond storage, to encompass issues of governance, accessibility and data sovereignty. In sectors like banking, pharmaceuticals or healthcare, where documents are often relied on as legal proof of transactions, the issues of auditability and regulatory compliance are paramount.

At the same time, the shift to digitalisation has exposed a paradox: that while collaboration and communication tools have migrated to the cloud fairly easily, records management remains much more c...