India, Jan. 26 -- Arka Fincap has embraced technology to streamline its operations and enhance customer experiences. By utilizing tools such as low-code platforms, automation, and cloud infrastructure, the company has significantly reduced processing times and operational costs. This approach has enabled efficient loan processing, seamless fintech integrations, and data-driven decision-making. Arka's journey highlights the role of technology in modernizing financial services while balancing scalability, compliance, and customer-centricity.

In this conversation, Suman Saurav, CTO of Arka Fincap, shares insights into how the company has leveraged advanced tools and platforms to automate operations, enhance customer engagement, and maintain...