India, Feb. 5 -- The financial services industry is undergoing a seismic shift, driven by the power of artificial intelligence (AI) and data analytics. For non-banking financial companies (NBFCs), this shift isn't just about efficiency-it's about survival, whereas traditional credit scoring methods sometimes feel like reading tea leaves - a bit of guesswork mixed with some established metrics.

L&T Finance is taking a different approach, harnessing the power of AI to gain a more comprehensive understanding of borrowers. We interviewed Dr. Debarag Banerjee, their Chief AI & Data Officer, to explore how they're moving beyond the tea leaves and into the age of data-driven lending. By leveraging vast datasets, advanced algorithms, and real-ti...