Singapore, Nov. 23 -- We thank Ms Wendy Yuen Woon Yoke for her concern for our therapy horses being used for the new programme in Yishun (Heartland therapy sessions may be stressful to horses, Nov 8).

Horse therapy is new in Singapore and Ms Yuen's feedback gives us an opportunity to help Singaporeans better understand the work we do.

Equal, which was established in 2011, serves 1,500 beneficiaries every year. They range in age from one to 100, and include people with special needs and who use wheelchairs.

While we use our horses as healers, the welfare of our rescued therapy horses is as important to us as the welfare of the people they help.

Our therapy has been carried out safely and effectively because we have strict safety prot...