New Delhi, July 9 -- Zomato's Founder and Chief Executive Officer (CEO) Deepinder Goyal, in a social media post, asked for an influencer's help to resolve issues related to the company's customer service initiatives after the influencer complained about receiving poor service, according to a platform X post.

"Can we connect on this? This is not by design and I would love to get to the bottom of this. Would really appreciate your help," said Deepinder Goyal, responding to the post on X.

Goyal's response comes after the social media influencer named Ravi Sutanjani flagged a customer service issue in Zomato's operations on 7 July 2025.

Sutanjani claimed that the food delivery giant Zomato's customer service has declined in the last two to...