New Delhi, Sept. 9 -- There is a long way to go for small businesses in India to use credit access efficiently for business expansion and growth. The government, through multiple policies, refinance programs, and credit guarantees, has been working to make borrowing easier for small enterprises. Formal loans today are more accessible, interest rates are more competitive, and most of the application journey is digitally driven. But the question is not only about access.

Are MSME owners truly aware of the facilities available to them? Second, do they know how to use credit effectively, not just for survival but for sustainable growth? Third, are they aware of how their credit behavior, even on basic facilities such as a current account or ...