New Delhi, June 12 -- A few years ago, a junior employee at a major Indian bank spent hours navigating outdated policy manuals just to respond to a client query. Today, that same task takes less than 30 seconds to complete. All thanks to an artificial intelligence (AI) powered chatbot. What once demanded tedious manual effort, multiple approvals, and endless email threads is now handled by intelligent automation, offering instant and reliable answers.

This offers a glimpse into a broader transformation quietly reshaping the banking, real estate, and financial services sectors. AI is no longer a distant promise. It's here, and it's redefining how legacy industries operate, deliver value, and make decisions.

One powerful example is the St...