New Delhi, Aug. 21 -- A delivery agent in Singapore has slammed the company's "appalling" response after he claimed that the organisation showed no concern when he was injured while delivering orders. The driver, working for Grab, shared that he was hurt while riding his bike on a rainy day on August 17, cutting his calf and being unable to continue his work. However, he claimed that the app showed no sympathy towards him and refused to cancel the pending orders assigned to him.

The driver, who goes by the name Arif, spoke out about his experience in a Mothership report and claimed that two new orders were automatically accepted on his behalf by the Grab app.

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