New Delhi, May 23 -- A former contractual employee at Zepto has levelled serious allegations against the quick-commerce firm, describing the workplace as "toxic" and comparing their experience to "psychological warfare". The claims, made in a now-viral social media post, have sparked fresh scrutiny of the company's work culture.

According to sources cited by HT, the incident concerns a contract worker employed through a third-party vendor, and "no on-roll Zepto employee is directly involved in this incident".

The B.Tech graduate alleged that their managers were "straight-up abusive" and that, being a contractual worker, they had no access to HR support or any formal grievance redressal mechanism.

"I was broke, jobless and desperate," t...