New Delhi, Dec. 4 -- The advent of generative Artificial Intelligence (AI), exemplified by tools like OpenAI's ChatGPT, has brought both promise and anxiety for the education sector. Nowhere is this tension more apparent than in the debate over how students use AI for schoolwork. This dynamic was one of the key topics at a fireside chat between Arundhati Bhattacharya, President and CEO of Salesforce South Asia and Raghav Gupta, Head of Education, India and Asia-Pacific at OpenAI at the recent Mint All About AI Tech4Good Awards & Summit, sponsored by Salesforce. The conversation centred on the role of AI in addressing India's educational challenges and fostering greater inclusion.

A critical concern raised by Bhattacharya was the fear tha...