New Delhi, June 18 -- Amazon CEO Andy Jassy has told employees that the company expects to reduce its corporate workforce over the next few years as it increasingly relies on artificial intelligence (AI). In a company-wide memo, Jassy explained that Amazon is making significant investments in generative AI, which is already transforming various parts of the business - from customer service to advertising.

"As we roll out more Generative AI and agents, it should change the way our work is done," he wrote. "We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs. It's hard to know exactly where this nets out over time, but in the next few years, we expect that this will reduce o...