New Delhi, Feb. 21 -- Recently, Rattan Dhillon of Chandigarh, a State Bank of India (SBI) credit cardholder, brought to light an aggressive recovery message he had received from an SBI agent for a minor unpaid credit card balance on social media platform X. Dhillon called the agent's conduct intolerable and urged the bank to extend an apology.

Dhillon, who appeared shocked that a representative of SBI would dare use such profanities, has shared a screenshot of the WhatsApp message on X which he received that says: "Bank ka paisa free ka tha jo kha ke baith gae. Bilkul hi defaulter jaise harkate kar rahe ho. Paisa bank ka zyada time nahi falta. Ek na ek din nikal jaega aur vo bhi byaj ke sath. Vo din na aaye apna minimum amount pay kar do...