Dehradun, Nov. 15 -- Garhwal Post Bureau
Dehradun, 14 Nov: Chief Postmaster General of Uttarakhand Circle in Dehradun has announced that India Post has introduced an upgraded Complaint Management Solution (CMS) 2.0 aimed at providing customers with more efficient, streamlined and quality service. According to a press note issued by the Chief Postmaster General Uttarakhand in Dehradun, the new system has been launched to enhance user experience and to ensure the timely registration and resolution of customer grievances.
The department stated that complaints may now be registered through the updated CMS portal available at https://crm.indiapost.gov.in/customer/home, as well as through the Dak Seva Mobile App, which can be downloaded from th...