Gurgaon, Jan. 27 -- HCLTech has been chosen by Salesforce to join its Agentforce Partner Network, leveraging its expertise in Salesforce digital modernization to assist clients, particularly in the financial services sector, in deploying AI-powered agents that enhance user experiences.

Advancing AI-Driven Virtual Agents The partnership aims to transform the landscape of autonomous and AI-enabled virtual agents by enabling enterprises to modernize their SaaS applications using advanced multi-modal AI technology. HCLTech will facilitate the transition from basic chatbots to sophisticated AI solutions capable of managing complex, multi-channel interactions, thereby accelerating the adoption of AI-driven agents.

Key Collaboration with Pe...