India, Dec. 11 -- TASC Outsourcing recently announced its decision to deploy Salesforce Agentforce to support its sales and marketing teams. Building on that news, Dataquest asked Richard Jackson, Chief Transformation Officer at TASC Group, why the company selected Salesforce and what return it expects from the investment.

Jackson said the choice aligns with TASC's broader plan to place technology at the centre of the business. The company has grown at a steady pace over the past 18 years, and he said the team wanted a platform that can keep up with the scale of its expansion plans.

He added that TASC looked for a system that could connect easily with its existing tools, including the enterprise resource planning platform and the applic...