India, July 22 -- Salesforce has partnered with Sister Nivedita University (SNU) in Kolkata to establish a dedicated Salesforce Lab aimed at bridging the digital skills gap in Eastern India. This collaboration marks a first-of-its-kind academia-industry initiative in the region, designed to deliver CRM and AI skills training to students across multiple disciplines, including engineering, management, media, and agriculture.

The program, part of Salesforce's broader mission to build a digitally empowered workforce, is expected to benefit around 1,000 students annually. Through a customised curriculum that integrates Salesforce CRM platforms such as Sales Cloud, Service Cloud, Marketing Cloud, and Agentforce, students will receive exposure ...