India, Jan. 29 -- The insurance industry has faced an extraordinary series of disruptions over the past few years. From a global pandemic to rising inflation, labour shortages, political and civil unrest, and shocks to global supply chains, insurers have been operating in an environment of relentless uncertainty. At the same time, the industry's distribution model has undergone a fundamental shift. Once dominated by offline channels, such as corporate agents, brokers, and banks, insurance is being reshaped today by rapid digitisation, product innovation, and progressive regulatory policies.

Insurance companies today require unified platforms to aggregate data from internal sources, such as claims, underwriting, and policy management, as ...