India, Nov. 27 -- In this wide-ranging conversation, we sat down with Rob Green, Chief Digital Officer, Insight Enterprises to explore the rapid evolution of intelligent systems, the shift toward agentic AI, and the profound implications these advancements hold for enterprises. The discussion delves into the breakthroughs driving next-generation automation, the strategic choices shaping product innovation, and the responsibility leaders carry as AI becomes deeply embedded in everyday workflows. This interview offers a clear, grounded view of where the field is headed-and what it will take to get there.

My role at Insight shapes how I think about security, AI, and IT investments. I also view my organization as "client zero" for Insight, m...