India, Feb. 9 -- As India's retail sector faces rising pressure to scale operations, manage volatile demand, and deliver seamless omni-channel experiences, technology has emerged as a critical enabler of competitive advantage.

In this interview, Varun Bansal, Chief Information Officer at Bata India, discusses the company's journey of migrating core retail and supply chain systems to Oracle Cloud Infrastructure, modernising warehouse operations, and building a foundation for data-driven decision-making and AI adoption. He shares insights into Bata's cloud strategy, lessons from large-scale transformation, and how backend modernisation is reshaping customer experience and operational efficiency.

We were among the first in India to adopt O...