India, Dec. 18 -- Agentic automation is a type of intelligent automation utilising AI agents, including large language models (LLMs), generative AI (GenAI), and large action models (LAMs). In contrast to the traditional automation, agentic automation allows the software agents to sense the world around them, think, organise their actions, and perform them independently. These agents are able to do unstructured data analysis, pattern recognition, conclusion making and change their behaviour in real time and have little human intervention. In a business example, an agentic automation system will be able to track incoming emails, label them, compose replies and even forward complicated queries to human agents, all without any step-by-step in...