India, Jan. 14 -- Telcos are facing significant challenges, withslowing wireless growth and shrinking traditional revenue streams. To succeed in the future, telcos need to focus on monetizing their network investments, developing new products, and creating innovative revenue streams, particularly in the B2B2X market. With strategic investments and cost optimization, telcos can prioritize technology led reinvention to enhance both business operations and customer experiences. In fact, with AI, gen AI and cloud, telcos have a unique opportunity to leverage their core assets, reinvent network operations, and create differentiated customer experiences.

In a hyper-connected world, consumers have similar expectations from their telcos as they ...