India, Jan. 27 -- Swiggy Ltd has introduced Model Context Protocol (MCP) integrations across its food delivery, quick commerce, and dining services, enabling users to place orders and make reservations through artificial intelligence platforms such as ChatGPT, Claude, and Google Gemini.

The rollout covers Swiggy Food, Instamart, and Dineout, allowing customers to order groceries, meals, and book restaurant tables using natural language prompts. With this move, Instamart has become the first quick-commerce platform globally to adopt MCP-based integration.

The Model Context Protocol is an open-source framework that enables AI systems to connect securely with live data sources and external services. Through MCP servers, Swiggy provides AI ...