India, May 5 -- Tata Consultancy Services (TCS), a global provider of IT services, consulting, and business solutions, has partnered with Jazeera Airways, Kuwait's leading low-cost carrier, to support the next phase of its digital transformation.

TCS will lead the modernisation of the airline's website, mobile applications, and AI-powered chatbot. Using its AI-native approach, TCS will deliver the programme end-to-end, providing expertise in product management, user experience design, systems architecture, agile development, integration, testing, and ongoing improvements. The aim is to enhance how passengers engage with the airline throughout their journey.

By drawing on TCS's experience in agentic artificial intelligence and platform e...