India, Oct. 14 -- In an era marked by AI disruption, increasing regulatory demands, and growing pressure to achieve more with fewer resources, the back office in the banking, financial services, and insurance (BFSI) sector is no longer seen as merely a support function. It is increasingly viewed as a central driver of organisational resilience, trust, and growth. A recent report titled 'The Zero Office: Reinventing the Banking Back Office as a Growth Engine,' published by Iron Mountain in collaboration with HFS Research, surveyed over 500 senior executives across the US, UK, Canada, France, India, Brazil, and Australia. The report highlights how BFSI organisations are modernising their back-office functions at scale through automation, pr...