India, Oct. 29 -- The Department of Telecommunications (DoT) has directed telecom companies in India to implement the Calling Name Presentation (CNAP) feature within a week. At least one telecom circle is expected to complete the implementation during this period. The DoT considers the CNAP service essential for consumer protection, as it aims to help users identify callers and reduce phone-based scams. The system functions similarly to Truecaller, displaying the caller's name by retrieving information from telecom operators' Know Your Customer (KYC) databases.

Telecom operators have already conducted successful tests of the CNAP technology on 4G networks. However, the feature will not be available for 2G users due to technical limitatio...