India, April 30 -- The buzz around Artificial Intelligence (AI) is not just hype anymore, especially within the demanding world of Telecommunications and Cloud Service Providers across the Asia-Pacific (APJ) region. According to the latest IDC CIO Playbook 2025, commissioned by Lenovo, Asia-Pacific telecommunications and CSPs are moving beyond pilot projects to embed AI at scale, fueling network optimisation, predictive maintenance, and richer customer experiences.

While the potential is clear, the report reveals the sector is still navigating the early-to-mid stages of AI integration. A significant 40% of Telcos or CSPs are currently supporting pilot projects or use cases, with another 10% in the early stages of development. Only 11% re...