Srinagar, March 22 -- Abruq calls me to ask if anyone could tell me which coaching institute would be best for her 11th grade medical student cousin. "I will take a look at my contacts and see who can help," I say. I scroll through my contact list and I get stuck at one contact. I take some three looks to ascertain if this person can help: "Gul Kaak Kaandur". Gul Kaka, the traditional baker. I keep scrolling and stop at many such contacts - Dadi, Arbeena JK Bank, Bright Smile Clinic, Shahkaar Ornaments . . . eventually my English teacher. My English teacher was someone who could have helped and hence, I called him. He declined my call and never bothered to disconnect with a default message reading 'Can you please call later?' How mortifyi...