Srinagar, April 5 -- Government hospitals are the backbone of public healthcare, catering to a vast population, often from economically weaker sections. However, one of the major challenges that continues to hinder efficient healthcare delivery is the long and exhausting queues at registration counters, sample collection centers, laboratories, and billing counters.

It's evident that there's a significantly higher patient-load in government hospitals compared to private ones. Yet, every patient-especially from poor and middle-class backgrounds-depends on these hospitals for affordable treatment.

Therefore, the health sector urgently needs to be upgraded by involving more staff to manage the rush and ensure smoother, queue-free service. I...