SRINAGAR, May 18 -- Chief Minister Omar Abdullah today reaffirmed his government's unwavering commitment to addressing the genuine concerns of the people, stating that public service is not merely an administrative responsibility, but a solemn duty.

"We are duty-bound to resolve all genuine issues of our citizens with empathy and urgency," the Chief Minister said during a day-long public outreach programme held for a second straight day at the Raabita Office in Srinagar.

He emphasized that the true essence of governance lies in active listening, meaningful engagement, and timely redressal of grievances. "Voices from every corner of Jammu and Kashmir will be heard, respected, and acted upon with sincerity and resolve," he asserted.

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