JAMMU, May 2 -- Chief Secretary, Atal Dulloo, reviews the JK Samadhan 2.0 portal with a focus on the pace, quality, and effectiveness of responses by the government departments and district administrations.

The meeting was attended by the Secretary, Public Grievances Department, along with Administrative Secretaries of various departments while Deputy Commissioners from across the UT participated virtually.

The Chief Secretary emphasized that the success of any grievance redressal mechanism lies not in mere registration of complaints but in their satisfactory and time-bound resolution. He underlined that thetimely redressal of citizens' issues is key towards reinforcing public faith in the governance system and ensuring their continued ...