Dhaka, June 29 -- On the eve of International MSME Day 2025, MTB unveiled an enriched version of MTB Avatar to serve SME customers.

The bank earlier launched this bot to offer products and banking services. Now, it comes with more equipped SME features such as SME Loans, Deposits, LC, BG and refinancing schemes offered by Bangladesh Bank etc, according to a media release.

It is an intelligent bot designed to guide users and interact with customers by listening and engaging in conversations on various topics.

This platform will drive mass financial inclusion and literacy by reaching SME customers in remote areas. It will function as a virtual SME RM for each customer, the release says.

On the other hand, MTB has opened SME CD accounts ...