Dhaka, Oct. 15 -- Bangladesh's insurance sector continues to lag behind in gaining customer trust despite the country's technological advancements, said Sheikh Rakibul Karim, Acting CEO of Guardian Life Insurance Limited.

Speaking at a workshop titled "Financial Discipline in the Insurance Sector", held on Wednesday at the Cadet College Club in Purbachal, he stressed the urgent need for reforms to boost customer confidence and ensure sustainable growth of the industry.

The event was attended by 35 members of the Insurance Reporters Forum (IRF), where industry leaders and stakeholders discussed current challenges and opportunities within the sector.

"To earn the trust of customers, the insurance industry must develop new, customer-centr...