Dhaka, Jan. 21 -- The primary objective of launching EBL agent banking was to deliver safe and modern banking services to the doorstep of unbanked rural and marginal communities At the same time, enhancing financial inclusion and ensuring sustainable growth by expanding banking operations at a comparatively lower cost were also key objectives, Mr. Ali Reza Iftekhar, Managing Director, Eastern Bank PLC, said in an interview with the FE, while listing the factors that prompted Eastern Bank PLC to venture into agent banking.

He said the bank considers agent banking as a long-term strategic investment. 'It is not merely an alternative delivery channel; rather, it serves as a strong foundation for low-cost deposit mobilization, customer acqui...