Dhaka, April 8 -- A Virgin Atlantic flight from London to Mumbai, which departed Heathrow on April 2, 2025, and was scheduled to land in India's largest city about nine hours later, turned into a two-day ordeal for the 250 passengers on board. A medical emergency during the flight and a subsequent emergency landing at an airport in southeastern Turkey caused a technical issue that grounded the Airbus A350-1000. Passengers were left stranded without adequate assistance, according to social media complaints.

Virgin Atlantic confirmed, "The VS358 flight from London Heathrow to Mumbai on April 2 was cancelled due to an urgent medical diversion to Diyarbakir Airport in Turkey, followed by necessary technical inspections." The airline added, "...