Dhaka, May 25 -- A coalition of European consumer organizations has filed a formal complaint to the European Commission and the Consumer Protection Cooperation Network against seven low-cost airlines-EasyJet, Norwegian Air Shuttle, Ryanair, Transavia, Volotea, Vueling, and Wizz Air-alleging that their hand luggage fee policies violate EU consumer protection laws.
The European Consumer Organization (BEUC) and 16 member groups from 12 countries argue that these airlines impose unjustified charges on passengers for carrying hand luggage that meets reasonable size and weight requirements.
This practice, they contend, contravenes a 2014 ruling by the European Court of Justice, which deemed that hand luggage, provided it complies with safety ...
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