Dhaka, May 31 -- A new ranking by InsureMyTrip has named the best-and worst-airlines for wheelchair accessibility in 2025, shedding light on ongoing challenges faced by travelers with disabilities.

The report arrives as several US carriers are currently challenging new federal protections for passengers with disabilities in court.

Using data from the US Department of Transportation (DOT), the study analyzed the mishandling rates of wheelchairs and scooters reported in 2024. It also factored in passenger reviews mentioning "wheelchair" and social media sentiment to gauge overall customer experience.

The airlines assessed were drawn from the DOT's Air Travel Consumer Report. Their performance was standardized into a score ranging from 0 ...