New Delhi, April 4 -- Bengaluru-based voice AI firm Gnani.ai has taken a step into the agentic Artificial Intelligence (AI) realm by introducing a platform called Inya.ai. Agentic AI is a new generation of autonomous agents that can plan, make decisions, and take actions on behalf of users or organisations.

In an interaction with TechCircle, cofounder and CEO Ganesh Gopalan said that with Inya.ai, companies can focus on creating effective, business-aligned agents without getting weighed down by the technical complexities of AI model orchestration, infrastructure, or integrations.

"Inya.ai is our agentic AI platform designed to help enterprises rapidly build and deploy intelligent agents. The platform is voice-first at its core, but built to support broader enterprise use cases across departments and interaction channels," he said. Currently, Gnani.ai has made the platform available to a select group of users before a full-fledged launch.

The platform is open and model-agnostic. Gnani.ai offers its own in-house Small Language Models (SLMs). Customers can also integrate models from OpenAI, Anthropic, Mistral, or Google Gemini. Users can even assign different models to different subtasks within the same agentic flow, ensuring they always get the best performance based on the strengths of each model.

"A key differentiator of the platform is its multi-agent orchestration capability. Businesses can build agents for different teams or functions which can further communicate and collaborate with each other. Companies can also integrate their own agents easily into the ecosystem," added Gopalan. Inya.ai also supports voice interactions natively with speech-to-text capabilities and comes pre-integrated with over 100 enterprise platforms, including Salesforce and other CRMs.

The initial go-to-market focus is on the banking, financial services and insurance (BFSI) sector. That said, the platform remains open to broader adoption across sectors, and we expect a variety of innovative use cases to emerge over time, Gopalan explained.

Notably, chipmaker NVIDIA's CEO Jensen Huang said at the company's annual NVIDIA GTC event this year that in the future, the world we have 10 billion AI agents working alongside a billion human workers. Gopalan believes that Gnani.ai is preparing well for such a load.

Last year, the company joined hands with chipmaker NVIDIA to develop a voice-to-voice LLM. The model was trained on multi-node NVIDIA Hopper GPUs using the NVIDIA NeMo end-to-end platform for developing custom generative AI on over 14 million hours of proprietary multilingual conversational data supporting 14 languages. It was formally launched at the NVIDIA GTC 2025 event last month.

Future plans for Gnani.ai

Gnani.ai raised $4 million in Series A funding from Info Edge Ventures in July 2024. The company plans to use the funds to drive sales growth and expand its operations into new markets, including the Middle East and Far East, primarily through partnerships. Currently, India and the US are two markets the company serves in.

"We are a profitable company entering an exciting growth phase. Given the strong industry demand, we are now expanding our management and sales team. We have about 140 employees right now and expect to add 100 more this year, hiring from premier institutions in the country," he said. The company is also making strategic investments in next-generation technologies, including the agentic AI platform.

Founded in 2016 by Gopalan and Ananth Nagaraj, Gnani.ai offers a voice-first platform featuring capabilities such as omnichannel conversational automation, agent assistance, voice biometrics, and analytics. The startup has a strong presence in the BFSI sectors, boasting over 100 enterprise customers in India and the US. Going forward, Gopalan aims to position Gnani.ai as the AI partner of choice, especially for the BFSI sector.

Published by HT Digital Content Services with permission from TechCircle.