New Delhi, April 7 -- Enterprise technology services provider Kyndryl announced its partnership with pharmaceutical giant Dr. Reddy's Laboratories. Under the partnership, Kyndryl will enhance Dr. Reddy's IT operations across all locations including manufacturing plants, international sites, data centers, cloud operations, and offices.
Kyndryl will utilise its Artificial Intelligence (AI)-powered open integration digital business platform, Kyndryl Bridge, to automate the monitoring of Dr. Reddy's entire hybrid computing landscape. It will also help in developing failure prediction and prevention mechanisms, auto remediation, self-healing, and self-help features.
Kyndryl will also enable a Zero Touch IT Operations model for Dr. Reddy's corporate and manufacturing operations, using its Dual Model IT Ops framework to deliver a holistic solution. The new operations model aims to reduce manual interventions by approximately 60% through intelligent automation of operations. It will provide a single-pane analytics and IT dashboard that will improve visibility into IT operations, including service performance, compliance posture and risk controls, and enable digital-led compliance and governance models, the company said in a statement.
"Kyndryl brings an unmatched global expertise in managing critical IT systems and creating business value to India's pharma and healthcare industry. Our advanced technology and expertise will support Dr. Reddy's Laboratories digital transformation journey by optimising operational efficiency, enhancing regulatory compliance, agility and end user experience. By leveraging the expansive predictive capabilities of Kyndryl Bridge we can identify issues and solve them to support Dr. Reddy's commitment to leverage technology to provide patients with access to innovative and affordable medicines," said Lingraju Sawkar, President, Kyndryl India.
Notably, Kyndryl announced last week that it is expanding partnership with Google Cloud to leverage generative AI to accelerate the modernisation of mainframe applications and data. As part of the partnership, Kyndryl has been certified as a specialised partner for Google Cloud's AI and Gemini models.
Published by HT Digital Content Services with permission from TechCircle.