India, June 29 -- With every passing day, technology is evolving and advancing and getting embedded with our daily lives! Also, the consumers are used to a specific convenience level and innovation speed, which they attain from customer and social solution providers. And as a result, the consumers expect that their interactions with the conventional businesses occur at a similar level as well.

Businesses always had to cater to customer demands and requirements! It's still the first pre-requisite any company has to attend to. And to cater to the changing and increasing customer requirements, companies and business owners are opting in for several initiatives to allow their organization, adapt to the needs. In the process, organizations ar...