Nigeria, May 7 -- Arbitrary charges effected on Automated Teller Machine, ATM, cards and other services rendered by banks have been identified as a possible factor that may hinder Nigeria's financial inclusion drive.

Random respondents who spoke with PREMIUM TIMES on Monday said other charges like those on withdrawal limits also discourage customers, especially low-income earners, from accessing financial services offered by banks.

Some of the respondents, who claim to have lost interest in bank services, attributed it to those controversial charges.

Over the years, issues of ATM charges, card maintenance fee and other sundry charges have been major causes of controversies between banks and their customers in Nigeria.

In September 201...