United States, Dec. 11 -- Xcel Energy, a major electric and natural gas provider, has selected the AI-enabled Oracle Opower customer engagement platform to support its energy programs, strengthen customer experiences, and improve grid resiliency. Designed to provide customers with insights on their own energy use, Opower residential behavioral energy efficiency programs are now used at more than 100 utilities and have saved more than 38 TWh of energy. Xcel Energy is committed to delivering safe, reliable energy while keeping bills low for its 3.9 million electric customers and 2.2 million natural gas customers across the eight states it serves. The company will use Oracle's platform to show customers how their energy use compares with simil...