India, Sept. 18 -- Tata Consultancy Services (TCS) has partnered with Vodafone Idea to transform their business support system (BSS) through an AI-driven and future ready platform. The five-year engagement will help India's leading telecom service provider unlock new capabilities in customer experience by deploying a next gen platform focused on intelligence, automation, personalization and accelerated launch of new product and services.The transformation will be anchored on TCS' flagship products ' TCS HOBS' and TCS TwinX'. TCS HOBS will provide the digital backbone for business support systems, driving agility, stability, and seamless integration across customer touchpoints. TCS TwinX will complement this with AI/ML-powered intelligence a...