India, Oct. 30 -- Tata Communications today announced a strategic partnership with NiCE to revolutionise enterprise contact centre operations. This collaboration brings together Tata Communications Kaleyra's AI-powered Customer Interaction Suite with NiCE's industry-leading CXone Mpower CX AI platform to deliver intelligent, automated, and hyper-personalised customer experiences.Driven by Tata Communications' robust digital channels, globally compliant voice and network infrastructure, deep cloud migration expertise, agentic AI capabilities, and comprehensive managed services, the solution delivers secure, scalable, and personalised customer experiences across more than 190 countries and territories.NiCE enhances this partnership with the f...