United States, Feb. 14 -- Oracle announced that it has been named a Leader in the 2024 Gartner(R) Magic Quadrant (TM) for CRM Customer Engagement Center for Oracle Fusion Cloud Service, part of Oracle Fusion Cloud Customer Experience (CX). This is the twelfth consecutive time that Oracle has been named a Leader and in this year's report, Oracle was recognized for its "Ability to Execute" and "Completeness of Vision." Organizations across all industries are leveraging the AI capabilities within Oracle Service to automate service operations, improve operational efficiency, and enhance customer satisfaction. With Oracle Service, organizations can:Automate the complete customer service lifecycle: AI-powered insights, authoring, and recommendati...