United States, May 30 -- Five9, provider of the Intelligent CX Platform, released its 2025 Business Leaders Customer Experience Report offering analysis of CX trends shaping how global business leaders create enduring customer experiences in the era of The New CX. Based on a survey of over 400 senior business decision-makers across the US, UK, and Canada, the report explores how global organizations are rethinking CX to build lasting customer relationships in an increasingly digital world. The findings reveal that success today hinges on not just adopting AI technologies, but aligning them with trust, human understanding, and seamless integration. With 40% of consumers stating they would stop doing business with a company after just one bad...