United States, Sept. 18 -- Insurance leaders are beginning to see artificial intelligence (AI) move from hype to real-world impact, according to a new report from Economist Impact and sponsored by SAS. The research finds that emerging technologies such as generative AI haven't yet transformed the industry, but they are demonstrating gains in productivity.And insurance leaders see a major role in particular for agentic AI - autonomous systems capable of performing even complex tasks almost independently - suggesting that the insurance firm of the near future might feature a hybrid workforce in which human agents and AI agents work hand-in-hand on tasks such as underwriting, product development, claims processing and more."Insurers' workforce...