Jade Communications Grows NPS 32 Points in 2 Years, Deploying Calix SmartLife To Outperform Competitors With Superior Subscriber Experiences
United States, April 29 -- Calix, Inc. announced that Jade Communicationsopens in a new tab is leading as a broadband experience provider (BXP) by prioritizing subscriber experiences over speeds and feeds. As a result, they have increased their already impressive Net Promoter Score? (NPS(R)) by 32 points in two years-to earn an overall score of 83. Jade differentiates using the Calix Broadband Platform and SmartLife (TM) managed services to deliver secure, personalized subscriber experiences for residential, community, and business markets-indoor and outdoor. With this focus on differentiation, Jade has increased residential average revenue per user (ARPU) by 73 percent over five years.Jade competes against nine providers in a crowded south...
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