India, Feb. 24 -- Firstsource Solutions announced its bold new direction'UnBPO™ ' a transformative shift away from traditional outsourcing models. By prioritizing expertise, innovation, and outcome-driven solutions, Firstsource is redefining the industry and building a future-ready organization.As technology and business landscapes evolve rapidly, traditional BPO models no longer meet the demands of enterprises seeking agility and transformation. While the industry is set to surpass $400 billion in the next five years, its progress historically has largely been incremental, said Ritesh Idnani, Managing Director and CEO at Firstsource. UnBPO& trade; is our response to this urgent need for reinvention'helping clients navigate change and...