United States, Nov. 17 -- Calix, Inc. announced that John Durocher has been appointed chief operations officer, effective immediately. Durocher brings a proven track record of transformative leadership and customer-centric innovation.Prior to joining Calix in 2023 as chief customer officer, Durocher held senior roles at Salesforce and Accenture, where he championed operational excellence and pioneered customer success strategies that became industry benchmarks. At Calix, Durocher scaled the award-winning Calix Success organization, expanded professional and education services, and drove AI-powered initiatives that help customers compete and win in increasingly competitive markets. His ability to align people, processes, and technology has p...