United States, July 1 -- The Utah Communications Authority (UCA), which oversees the state's next generation 911 technology services, announced that public safety answering points (PSAPs) throughout the state plan to implement Motorola Solutions' Virtual Response technology to automate the receipt and resolution of 10-digit non-emergency line calls in Utah with the help of AI. The AI technology allows callers to ask questions and receive answers in their native language and can respond to queries via voice or text, such as sharing the contact information for animal services if a caller reports a lost dog. PSAPs can also add an upfront automated message for non-emergency line callers in the same location, sharing for example that there's a p...